Rivian Aims for 80% Mobile Service, Minimizing Dealership Visits
Rivian is setting an ambitious goal to handle 80% of its vehicle service needs through mobile technicians, bringing maintenance and repairs directly to customers' homes or workplaces. This strategy aims to enhance convenience for owners and redefine the traditional automotive service model. By focusing on at-home service, Rivian hopes to reduce the necessity of physical service center visits for most routine tasks and minor repairs.